These terms are an agreement between you and Joe Designs LLC, a New Mexico limited liability company doing business as GalleryCamp ("GalleryCamp", "we", "us"). They cover your use of gallerycamp.com, the GalleryCamp application, the websites and viewing rooms you publish with it, and the GalleryCamp API (together, the "Service").
If you use the Service on behalf of a gallery, studio, foundation or other organization, you accept these terms for that organization and confirm you have the authority to do so. "You" then means that organization.
1. Accounts and organizations
Each person signs in with their own account. Work happens inside an organization — your gallery's workspace — which one or more people can belong to.
- The owner of an organization is responsible for it: its plan and billing, who it invites, and what its members do in it.
- Keep sign-in details private. You are responsible for activity under your account and your organization's API keys until you tell us they have been compromised.
- You must be at least 18 years old and give us accurate information when you sign up.
2. Plans, artwork limits and seats
Each plan includes a number of active artworks and seats, set out on the pricing page. The free Artist plan is how GalleryCamp is tried: it has no time limit, and you can move to a paid plan whenever you need more.
- Archived artworks do not count toward your artwork limit, and we never delete artworks because you reached it.
- At the limit, you cannot add or restore artworks until you archive some or change plan. Everything already in the Service keeps working.
3. Billing
Paid plans are billed in advance, monthly or annually, through Stripe. A paid plan starts, and is charged, the day you choose it. Subscriptions renew automatically at the end of each period until cancelled.
- Prices exclude taxes, which are added where the law requires.
- Changing plan mid-period is prorated, and the billing page shows the amount before you confirm.
- We may change our prices. A change applies to an existing subscription from its next renewal after at least 30 days' notice by email.
- If a renewal payment fails, you keep full access for a 7-day grace period while Stripe retries the card. After that the organization becomes read-only (section 4) until payment succeeds.
4. Cancelling, and what read-only means
You can cancel at any time from the billing page. Cancellation takes effect at the end of the period you have paid for — you keep full access until then — and we do not refund partial periods except where the law requires.
When a subscription ends, or a payment stays unpaid past the grace period, the organization becomes read-only:
- Nothing is deleted. Every record, image and document is kept.
- The owner can export everything at any time, from organization settings or the paused screen.
- The dashboard is paused until a plan is restarted. Billing and export stay available throughout.
- We may switch off public-facing features — published websites, viewing rooms and API access — while an organization is read-only.
We keep a read-only organization's data so you can come back to it. If an organization stays read-only for 12 months, we may delete it after giving the owner at least 30 days' notice by email.
5. Your data
What you put into the Service — artworks, images, artist and collector records, prices, documents and messages ("Customer Data") — is yours. You give us permission to host, copy, process and display it only as needed to provide the Service to you, and to publish what you choose to publish on your websites, viewing rooms and API.
- Export. The owner of an organization can download all of its Customer Data, as JSON and CSV, at any time — including after a subscription ends.
- Deletion. The owner can permanently delete the organization from its settings. Its records and uploaded files are deleted immediately, and any subscription is cancelled. Copies in our encrypted backups are deleted as those backups expire on their normal schedule.
- Your account. You can delete your own account from your profile. The organizations you belong to keep their records; your name remains in their history.
Personal data about your collectors and contacts
Customer Data includes personal data about people you deal with: collectors, consignors, artists, visitors to your viewing rooms and websites. For that data, you are the controller and we are your processor. Our Data Processing Addendum forms part of these terms and governs that processing. Our Privacy Policy explains what we do with data we control ourselves.
You are responsible for having a lawful basis to give us that data and for telling those people how you use it — including that viewing rooms record which works a recipient looks at and for how long, when you leave engagement recording switched on.
6. Collector payments through Stripe
GalleryCamp lets you take card payments from your collectors into your own Stripe account, connected through Stripe Connect. When you connect, you agree to the Stripe Services Agreement, including the Stripe Connected Account Agreement, directly with Stripe.
- You are the merchant. Charges are made directly on your Stripe account and settle to it. Funds never pass through a GalleryCamp balance.
- GalleryCamp takes no fee on your sales. Stripe charges its own processing fees to your account. If we ever introduce a fee on sales, we will give you at least 30 days' notice and it will apply only to payments taken after that date.
- Refunds, disputes, chargebacks, sales tax and your obligations to your collectors are between you, your collector and Stripe.
- You can disconnect your Stripe account at any time. It remains yours.
7. Acceptable use
You will not use the Service to:
- break the law, or infringe anyone's intellectual property, privacy or other rights — including publishing images of works you do not have the right to publish;
- send spam or unsolicited bulk email through viewing rooms, invitations or inquiry forms;
- upload malware, probe or attack the Service, or get around its security, limits or billing;
- scrape the Service, or resell it, except through the API as documented;
- defraud collectors or misrepresent a work's provenance, condition or ownership.
We may suspend an organization that breaks these rules, or that puts the Service or other customers at risk. Where we reasonably can, we will tell you first and give you a chance to put it right.
8. The API and AI features
API keys are scoped to one organization. Keep them secret and revoke any that are exposed. We may rate-limit API use to keep the Service healthy for everyone.
Some features, such as the website builder, send the content you give them to an AI model provider listed in our Privacy Policy to generate a result. Those providers process it only to return that result and do not train their models on it. Check generated content before you publish it; you are responsible for what you publish.
9. Availability and changes
We work to keep the Service available and your data safe, but we do not promise uninterrupted service. We may carry out maintenance, and we will try to schedule work that causes downtime outside gallery hours and announce it in advance.
We improve the Service continually. We will not remove a core feature you rely on from a paid plan during a period you have paid for.
10. Intellectual property
The Service — its software, design and documentation — belongs to us. These terms give you the right to use it while your account is in good standing and do not transfer any of our intellectual property to you. If you send us feedback, we may use it without obligation to you.
11. Disclaimers
Except as these terms expressly say, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. GalleryCamp is a tool for running a gallery; it does not give legal, tax, valuation or financial advice, and figures it calculates — taxes, commissions, insurance values — should be checked before you rely on them.
12. Limitation of liability
To the fullest extent the law allows:
- neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or goodwill, even if told they were possible; and
- each party's total liability arising out of these terms is limited to the greater of US$100 or the fees you paid us in the 12 months before the event giving rise to the claim.
These limits do not apply to your payment obligations, to either party's indemnity obligations, or to liability that cannot be limited by law.
13. Indemnity
You will defend and indemnify us against third-party claims arising from your Customer Data, the works and content you publish, your dealings with your collectors, or your breach of these terms.
14. Ending this agreement
You can stop using the Service and delete your organization at any time. We may end these terms for an organization on 30 days' notice, or immediately for a serious breach. If we end them other than for your breach, we will refund any prepaid fees for the unused part of the period and keep the export available for at least 30 days.
15. Changes to these terms
We may update these terms. For a material change we will give at least 30 days' notice by email or in the Service before it takes effect. Continuing to use the Service after that means you accept the new terms; if you do not, you can cancel before they take effect.
16. General
- These terms are governed by the laws of the State of New Mexico, without regard to its conflict-of-laws rules. The state and federal courts located in New Mexico have exclusive jurisdiction, and both parties consent to them.
- Neither party is liable for delays caused by events outside its reasonable control.
- You may not transfer these terms without our consent; we may transfer them as part of a merger or sale of the business.
- If part of these terms is unenforceable, the rest remains in effect. Not enforcing a term is not a waiver of it.
- These terms, the DPA and any order form are the entire agreement between us about the Service.
Contact
Joe Designs LLC (GalleryCamp)
110 2nd St SW Suite 501
Albuquerque, NM 87102
United States
hello@gallerycamp.com